How to Take Care of the Working Area
Standard
To take care of the working area in an efficient and professional manner to ensure smooth operation.
Procedures
Cleanliness and Tidiness:
- Ensure that the floor and the surroundings are kept clean and tidy at all times.
- Promptly clean up any spills to prevent accidents and maintain a safe working environment.
End of Shift Responsibilities:
- Each shift waiter/waitress must ensure that all the following items are well cleaned and orderly:
- Chinaware.
- Glassware.
- Silverware.
- Service Napkins.
- Inspect all cleaning tasks to ensure no items are overlooked and the highest standards of cleanliness are maintained.
Handling Service Items:
- Take utmost and great care while washing and stocking the service items to prevent damage and ensure longevity.
- Use appropriate cleaning agents and techniques for different types of service items (e.g., delicate glassware vs. sturdy chinaware).
Organizing the Working Area:
- Clean your working area and the surroundings properly and store all tools in their respective places after use.
- Check that all tools and equipment are functioning correctly and report any damages or malfunctions to the supervisor immediately.
- Keep your pantry locked at the end of the shift to ensure security and prevent unauthorized access.
Maintenance of Tools and Equipment:
- Maintain all service tools, trolleys, and equipment clean and in order at all times.
- Regularly inspect and service equipment to ensure it is in good working condition.
- Label and organize storage areas clearly so that items can be easily found and accessed.
Waste Management:
- Dispose of rubbish and waste materials promptly and appropriately.
- Ask the cleaner to collect rubbish whenever required to maintain a clean working environment.
- Ensure recycling protocols are followed and segregate waste as necessary.
Health and Safety Compliance:
- Adhere to all health and safety regulations regarding cleanliness and equipment use.
- Wear appropriate personal protective equipment (PPE) when handling cleaning agents or performing tasks that require it.
- Ensure that all cleaning agents and chemicals are stored safely and used according to manufacturer instructions.
Continuous Improvement:
- Provide feedback and suggestions to improve the efficiency and effectiveness of cleaning and maintenance procedures.
- Participate in training sessions to stay updated on best practices for maintaining a clean and professional working environment.